KMC MUSIC CORP.

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KMC HEAD OFFICE
WARRANTY SERVICE
HOW TO OBTAIN WARRANTY INFORMATION

If you are a store, please contact KMC Music Inc customer service with the model number, serial number, problem and warranty status of the item. You will be issued a Return Authorization number (RMA) and shipping instructions to return the instrument to the appropriate KMC Music facility for Warranty Evaluation.

If you are a consumer, please contact your place of purchase to request Warranty Evaluation. You need to provide the model number, serial number and a copy of your original sales receipt for the instrument when you return it to the store. The store will contact KMC Music on your behalf to arrange for the Warranty Evaluation.

If your place of purchase is no longer in business or is not located near you, please contact KMC Music Customer Service

  • For warranty service regarding Dean Markley Products, Click here

  • If you have an electronics problem, please contact KMC Music Customer Service THE CUSTOMER SERVICE AND WARRANTY INFORMATION LISTED ON THIS WEB SITE APPLIES TO UNITED STATES CUSTOMERS ONLY.

    FOR CUSTOMERS OUTSIDE THE UNITED STATES, PLEASE CONTACT YOUR DISTRIBUTOR.

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    As part of our commitment to improve design and quality of our instruments, KMC reserves the right to change pricing and specifications without notice.